Ready-to-Use Templates
Access practical compliance templates that can be customized to reflect your agency’s policies, programs and operational needs.
Our Program
More Than Training. A Complete Controlled Acts Compliance Solution.
We help organizations build the training, documentation, monitoring and oversight systems needed when staff who are not regulated health professionals perform controlled acts as part of daily living.
A Complete Program
Support That Extends Beyond Controlled Acts Training
CSTS provides more than education in controlled acts and advanced care skills. We deliver a complete compliance solution designed to help organizations implement safe, consistent and sustainable practices.
Our process begins with an assessment of your agency’s needs. From there, our nursing team helps identify the training, documentation, monitoring and quality assurance systems required to support staff who perform controlled acts as part of an individual’s daily living needs.
Our Program Brings Together:
- Agency-specific needs assessment
- Controlled acts and advanced care training
- Ready-to-use compliance documentation
- Staff competency and monitoring processes
- Ongoing guidance from experienced nurses
- Flexible, accessible online education
How the Program Works
Our step-by-step process helps agencies move from identifying a training need to implementing a complete and sustainable compliance system.
1
Assess Agency Needs
We review the controlled acts, care requirements, staffing model and existing organizational processes.
2
Build the Training Plan
Courses and learning pathways are selected or customized according to the needs of the individuals and staff involved.
3
Implement Compliance Tools
We provide documentation, monitoring templates and practical guidance to support safe program implementation.
4
Maintain Ongoing Oversight
Staff training records, recertification needs and compliance processes can be monitored over time.
Program Highlights
Flexible, Practical and Designed for Real-World Services
The program is designed to reduce disruption, support multiple shifts and make high-quality education more accessible to agencies across Ontario.
Training Available 24/7
Staff can access training at any time using a computer, tablet or compatible smart device.
No Travel Required
Staff can complete training during appropriate downtime at work, reducing travel and replacement staffing requirements.
Pause and Resume
Courses can be paused and resumed at any time, with learner progress automatically saved.
Personalized Training
Training options can be adapted to specific agency needs, individual care requirements and organizational procedures.
Standardized Across Ontario
Training supports a consistent approach that can be recognized and transferred across participating Ontario agencies.
Step-by-Step Guidance
Agencies receive practical guidance from an experienced nursing team throughout planning and implementation.
Complements Nursing Services
The program strengthens existing nursing systems and helps agency nurses focus their time where clinical expertise is most needed.
Reduced Administrative Burden
Centralized training, documentation and monitoring tools simplify administration and ongoing compliance management.
Compliance Built In
Developed Around Ontario Requirements and Professional Standards
The program is designed to support compliance with the legislation, quality requirements and nursing standards that apply when non-regulated staff perform controlled acts as part of daily living.
Training is supported by documentation and monitoring processes so agencies can demonstrate that staff are educated, authorized, supported and appropriately monitored.
RHPA
Regulated Health Professions Act
Supports the requirements surrounding controlled acts and the
exemption for activities of daily living.
QAM
Quality Assurance Measures
Supports developmental service agency expectations related to
safe care, staff training and organizational oversight.
CNO
College of Nurses of Ontario Standards
Reflects professional nursing responsibilities related to
teaching, assigning, delegating and supervising care.
35+
Years of Combined Developmental Services Experience
The CSTS program is developed by nurses with more than 35 years of combined experience in developmental services. Over the past 15 years, the process has been continuously refined to improve accessibility, reduce unnecessary costs, support all staffing shifts and minimize the need for replacement staff.
The Result
Safer Care and a More Manageable Compliance Process
CSTS helps agencies bring training, documentation, monitoring and nursing support together in one coordinated program.
Whether an organization is implementing a new controlled act, strengthening an existing process or standardizing training across several programs, our team provides a structured pathway forward.
- Prepared and confident staff
- Consistent care practices
- Clear documentation expectations
- Improved oversight and accountability
- Reduced administrative workload
- Flexible training for all shifts
- One centralized compliance solution
Why Agencies Choose CSTS
More Than a Standalone Training Course
CSTS combines education with the systems, resources and professional support agencies need to implement controlled acts safely and sustainably.
A Typical Course-Only Approach
- Provides access to training content
- Agency develops its own implementation process
- Documentation and monitoring are managed separately
- Clinical guidance may not be available
The CSTS Program
- Sector-specific controlled acts and advanced care education
- Ready-to-use documentation and compliance resources
- Step-by-step implementation guidance
- Learning management, reporting and recertification support
- Access to experienced nursing consultation
Ready to Get Started?
Build a Controlled Acts Program That Works for Your Agency
Book a complimentary consultation to discuss your agency’s controlled acts, advanced care training and compliance requirements. Our nursing team will help you identify the systems and supports needed to move forward safely and confidently.
Book a Complimentary Consultation